Lenovo System x3100 M5

The System x3100 M5 single-socket tower server is designed for small businesses and first-time server buyers looking for a solution to improve business efficiency. It delivers several innovative features with a competitive price, either in a compact mini-tower form factor, or standard tower form factor with hot-swap power supplies and disk drives. The System x3100 M5 has a compact design with flexible configuration options, built-in security, and systems management capabilities. It leverages the next-generation dual-core and quad-core Intel Xeon processor technology.

Figure 1. The System x3100 M5 server (compact mini-tower shown)

The System x3100 M5 server is a compact, cost-effective, single-processor tower or rack-mountable server that has been optimized to provide outstanding availability, manageability, and performance features to small-to-medium-sized businesses, retail stores, or distributed enterprises. It supports the Intel Xeon E3-1200 v3 “Haswell” family of processors for applications that require performance and stability, and Core i3, Pentium, and Celeron processors for applications that require lower cost.

The system includes features that are not typically seen in this class of system, such as standard, embedded RAID 0 and RAID 1, remote control capabilities even when the machine is powered off, and Predictive Failure Analysis (PFA) on processor and memory. Some models also support hot-swap redundant power supplies and hot-swap disk drives.

Often, small-to-medium sized businesses (SMBs) have limited IT budget and resources, and rely on partners or multitalented employees to help manage the company’s network. Business needs for efficiency improvement and retention of critical data require the usage of a server that is easy to get up and running quickly and is dependable. You need to squeeze as much as possible out of your IT dollars while saving costs on features that are not needed in an SMB environment. The System x3100 M5 is an ideal first server to meet those business needs. It was built for speed, yet eliminates costly design features that are found in general-purpose servers that are unnecessary for smaller businesses.

Scalability and performance

The x3100 M5 offers numerous features to boost performance, improve scalability, and reduce costs:

• The single-socket x3100 M5 supports the quad-core Intel Xeon Processor E3-1200 v3 ("Haswell") family of processors, which offer impressive computing power in a space-saving mini-tower design.
• Choice of processors with up to four cores to enable the effective usage of multi-threaded applications.
• Intel Xeon E3-1200 v3 processors supported by the server (with the exception of E3-1220 v3) support Intel Hyper-Threading Technology and Intel Turbo Boost Technology 2.0 to maximize performance.
• Up to 32 GB of high-speed DDR3 system memory with four DIMM sockets.
• Memory speeds up to 1600 MHz.
• Four available high-performance PCI Express 3.0 or 2.0 slots.
• Up to four internal 3.5-inch simple-swap or hot-swap SATA II HDDs on some models offer low-cost/high-capacity storage.
• Up to eight internal 2.5-inch hot-swap SAS/SATA HDDs on some models offers maximum scalability and performance.
• Integrated ServeRAID-C100 software RAID controller supports RAID 0, 1, and 10. Hardware RAID options are available.
• Integrated dual-port Gigabit Ethernet provides increased network throughput and redundancy with efficient slot-saving integration.
• An available 5.25-inch drive bay supports either a half-high tape drive or an RDX Removable Disk Cartridge drive, for cost-effective data backup. A DVD-ROM drive is standard in a dedicated bay.
• Seven USB ports, two USB 3.0 on the front and four USB 2.0 on the back. In addition, there is one internal port for use with a tape drive or RDX Removable Disk Cartridge drive.

Availability and serviceability

The x3100 M5 provides many features to simplify serviceability and increase system uptime:

• ECC memory provides error correction that is not available in PC-class “servers” that use parity memory. Avoiding system crashes (and data loss) because of soft memory errors can mean greater system uptime.
• Tool-less cover removal provides easy access to upgrades and serviceable parts, such as CPU, memory, and adapters.
• Hot-swap drive bays that are available on some models combined with RAID capabilities offer the potential of no downtime in the event of a drive failure.
• The Predictive Failure Analysis (PFA) detects when system components (for example, processors, memory, and hard disk drives) operate outside of standard thresholds and generates pro-active alerts in advance of possible failure, therefore increasing uptime.
• Built-in Integrated Management Module Version II (IMM2) continuously monitors system health, triggers alerts, and performs recovering actions in case of failures to minimize downtime.
• Built-in diagnostic tests using Dynamic Systems Analysis (DSA) Preboot speeds up troubleshooting tasks to reduce service time.
• A DVD-ROM drive is standard in a dedicated bay for easy software installation.
• Redundant hot-swap power supports on some models helps keep the server always running
• One-year customer replaceable unit and onsite limited warranty, next business day 9x5. Optional service upgrades are available.

Manageability and security

Powerful systems management features simplify local and remote management of the x3100 M5:

• The server includes an Integrated Management Module II (IMM2) to monitor server availability and perform remote management (some features require optional license upgrades).
• Integrated industry-standard Unified Extensible Firmware Interface (UEFI) enables improved setup, configuration, and updates, and simplifies error handling.
• Integrated Trusted Platform Module (TPM) 1.2 support enables advanced cryptographic functions, such as digital signatures and remote attestation.
• Intel Xeon Processor E3-1200 v3 family supports Industry-standard Advanced Encryption Standard (AES) NI support for faster, stronger encryption.
• IBM Systems Director is included for proactive systems management. It offers comprehensive systems management tools that help to increase up-time, reduce costs, and improve productivity through advanced server management capabilities.
• The Intel Execute Disable Bit function can help prevent certain classes of malicious buffer overflow attacks when combined with a supporting operating system.

Energy efficiency

The x3100 M5 offers the following energy-efficiency features to save energy, reduce operational costs, increase energy availability, and contribute to a green environment:

• Energy-efficient planar components help lower operational costs.
• Available 350 W power supply, 300 W 80 PLUS Bronze certified power supply, or 430 W hot-swap 80 PLUS Silver certified power supply.
• With the addition of the Operating Temperature Enhancement Kit, the server supports the ASHRAE A3 standard, which means the server can operate in temperatures as high as 40°C. This means potential savings in environmental cooling costs.
• The Intel Xeon processor E3-1200 v3 product family offers significantly better performance over the previous generation while fitting into the same thermal design power (TDP) limits.
• Low-voltage Intel Xeon processors draw less energy to satisfy demands of power and thermally constrained data centers and telecommunication environments.
• The server uses hexagonal ventilation holes, a part of Calibrated Vectored Cooling™ technology. Hexagonal holes can be grouped more densely than round holes, providing more efficient airflow through the system.

The x3100 M5 is available in two different tower designs: a compact tower with a fixed power supply and simple-swap drive bays, or a standard tower with hot-swap power supplies and hot-swap drive bays. Figures 2 and 3 show the front and rear of the x3100 M5.

Figure 2. Front view of the System x3100 M5 - compact tower and standard tower

Figure 3. Rear view of the System x3100 M5 - compact tower and standard tower

Figures 4 and 5 show the locations of key components inside the server.

Figure 4. Inside view of System x3100 M5 - compact tower configuration

Figure 5. Inside view of System x3100 M5 - standard tower configuration

The following table lists the standard specifications.

The following table lists the standard models.

Table 2. Standard models

* Models A5G and B5G are only for certain regions in Europe
** Processor detail: Processor quantity, processor model, core speed, number of cores, L3 cache, memory speed, and thermal design power (TDP) rating

Models include the following items:

• 2.8m power cord, region/region specific (except for models A5G and B5G, where no power cords are included and must be ordered separately)
• Important Notices Flyer
• Warranty Flyer
• Documentation CD

TopSeller and Express models are preconfigured with additional components, such as processors, memory, and disks with the purpose of making the ordering and installation process simpler.

The following tables list the Express and TopSeller models that are available in certain regions:

• Table 3: Compact tower form factor models
• Table 4: Standard tower form factor models

The following table lists the Express and TopSeller models with standard tower form factor (hot-swap HDDs and power supplies) that are available in certain regions.

* Model EKx includes M5100 Series 512MB Flash/RAID 5 Upgrade for System x (81Y4487) and System x3100 Hardware RAID Remote Battery/Cap Mechanical kit (00J6455)

Models include the following items:

• 2.8m power cord, country/region specific, one for each power supply (except for the following models, where no power cords are included and must be ordered separately: EEG, EHG, K2G-K9G)
• Important Notices Flyer
• Warranty Flyer
• Documentation CD

The server supports only one processor, which is already installed in all standard and Express models. No additional processor options are available. The following table lists all processors that are available in standard models of x3100 M5 or through configure-to-order (CTO). If there is no corresponding where-used model for a particular processor, then that processor is only available through the CTO process or special bid.

* Withdrawn from marketing
† No additional processor options are available. The server supports only one processor, which is already included in a standard or custom configuration.
** Processor detail: Processor model, core speed, L3 cache, memory speed, number of cores, and thermal design power (TDP) rating

Lenovo DDR3 memory is compatibility tested and tuned for optimal System x performance and throughput. Lenovo memory specifications are integrated into the light path diagnostics for immediate system performance feedback and optimum system uptime. From a service and support standpoint, Lenovo memory automatically assumes the system warranty, and Lenovo provides service and support worldwide.

The x3100 M5 has four DIMM slots, and only DDR3 ECC UDIMMs are supported. The CPU has two memory channels, and there are two DIMMs per channel.

Configuration rules: If you plan to install more than one DIMM, then the DIMMs must be installed in a pair, and both DIMMs in a pair must be identical in type and size.

The following table lists the memory options that are supported by the server.

Table 6. Memory options

Models of the x3100 M5 with the compact tower form factor (and either a 300 W or a 350 W fixed power supply) support up to four 3.5-inch simple-swap SATA hard disk drives, as shown in the following figure.

Figure 6. Simple-swap drive bays of the compact tower models (accessible with the front bezel removed)

Models of the x3100 M5 using the standard tower chassis (and with hot-swap 430 W power supplies) support either up to eight 2.5-inch hot-swap drives or four 3.5-inch hot-swap drives, as shown in the following figure.

Figure 7. Hot-swap drives that are supported in standard tower models with hot-swap power supplies (front bezel removed) - 4x 3.5-inch (left) or 8x 2.5-inch (right)

The Integrated ServeRAID C100 disk controller offers RAID 0, 1, and 10 standard. The ServeRAID C100 is an integrated SATA controller with software RAID capabilities. It is a cost-effective way to provide reliability, performance, and fault-tolerant disk subsystem management to help safeguard your valuable data and enhance availability. The ServeRAID C100 has the following specifications:

• Supports RAID levels 0, 1, and 10
• Supports RAID 5 with optional license upgrade
• Onboard SATA controller with software RAID capabilities
• Supports up to six SATA drives, two at 6 Gbps and four at 3 Gbps
• Support for up to two virtual drives
• Support for virtual drive sizes greater than 2 TB
• Fixed stripe unit size of 64 KB
• Support for MegaRAID Storage Manager management software

The following table lists the RAID controller and internal HBAs that are supported by the server.

Table 7. RAID controllers and HBAs for internal storage

The following table lists the supported upgrades to the internal RAID controllers and HBAs.

Table 8. Upgrades for internal storage controllers

* A cache option (81Y4484, 81Y4487, or 81Y4559) must be selected.
** For the standard tower chassis only (hot-swap power supplies). Not supported in the compact tower chassis.

The following table lists chassis upgrades for RAID controllers.

For more information, see the list of Lenovo Press Product Guides in the RAID adapters category:
https://lenovopress.com/servers/options/raid

The drives supported depend on the chassis selected.

Compact tower chassis

The x3100 M5 with the compact tower form factor (and either a 300 W or a 350 W fixed power supply) supports 3.5-inch simple-swap hard disk drive options that are listed in the following table.

Standard tower chassis

The standard tower chassis (and with hot-swap 430 W power supplies) supports the 2.5-inch and 3.5-inch drive options drives listed in the following two tables. Hot-swap SATA HDDs and hot-swap SAS HDDs can be intermixed, but not in the same array.

The following tables list the supported 2.5-inch hot-swap HDDs and SSDs.

The server supports the internal tape drive options that are listed in the following table. Internal tape drives are installed in a 5.25-inch HH bay. A maximum of one tape drive is supported. SAS tape drives require an internal SAS HBA to be installed in server. USB tape drives are connected to the dedicated USB tape drive connector on the system board.

Table 15. Internal tape drives

* Requires N2115 SAS/SATA HBA for System x (46C8988) or 6Gb SAS HBA (46M0907)

For more information, see the list of Lenovo Press Product Guides in the Backup units category:
https://lenovopress.com/servers/options/backup

The server supports the optical drive options that are listed in the following table.

Table 16. Optical drives

* This option is only available through CTO or is already installed in standard models.

The server offers four PCI Express expansion slots. The form-factors of available slots are as follows. This applies to both the compact tower chassis and the standard tower chassis.

• Slot 1, PCIe 3.0 x16 (x8 wired), full-height, half-length
• Slot 2, PCIe 3.0 x8 (x8 wired), full-height, half-length
• Slot 3, PCIe 2.0 x8 (x4 wired), full-height, half-length
• Slot 4, PCIe 2.0 x4 (x1 wired), full-height, half-length

The x3100 M5 offers two integrated Gigabit Ethernet ports. One port is shared with Integrated Management Module II (IMM2), implementing Network Controller-Sideband Interface (NC-SI). The integrated NICs have the following features:

• Broadcom BCM5717 chip
• TCP/IP Offload Engine (TOE) support
• Wake on LAN support, Jumbo frame support
• Receive side Scaling (RSS) and Transmit side Scaling (TSS) support
• MSI and MSI-X capability- up to five MSI-X vectors
• VLAN tag support (IEEE 802.1Q), Layer 2 priority encoding (IEEE 802.1p)
• Link aggregation (IEEE 802.3ad) and Full-duplex flow control (IEEE 802.3x)
• IP, TCP, and UDP checksum offload (hardware based) on Tx/Rx over IPv4/IPv6
• Hardware TCP segmentation offload over IPv4/IPv6
• NIC Teaming (Load Balancing and Failover)

The following table lists additional supported network adapters.

* Require SFP+ optical transceivers or DAC cables that must be purchased separately. See the following table.

For more information, see the list of Lenovo Press Product Guides in the Networking adapters category:
https://lenovopress.com/servers/options/ethernet

The following table lists the supported SAS HBAs and RAID adapters.

* The ServeRAID M5100 Series Battery Kit (81Y4508) is supported only with ServeRAID M5100 Series 512MB Cache/RAID 5 Upgrade (81Y4484).
† The ServeRAID M5100 Series RAID 6 Upgrade (81Y4546) requires a cache upgrade (either 81Y4484, 81Y4487, or 81Y4559).
** For the standard tower chassis only (hot-swap power supplies). Not supported in the compact tower chassis.

The following table compares the supported adapters.

The following table lists the Fibre Channel host bus adapters (HBAs) supported by x3100 M5 server.

Table 21. Fibre Channel host bus adapters

For more information, see the list of Lenovo Press Product Guides in the Host bus adapters category:
https://lenovopress.com/servers/options/hba

The server does not support PCIe Flash Storage Adapters.

Compact tower models either come with a single fixed 350 W ac power supply or a single fixed 80 PLUS Bronze 300 W ac power supply. There are no additional power supply options.

Standard tower models offer one or two hot-swap 430 W ac power supplies, which are 80 PLUS Silver certified. For models with only one power supply, the part number to order a second power supply is listed in the following table. Two power supplies that are installed form a redundant pair.

Table 22. Hot-swap power supply option

The above option does not ship with a power cord. Standard models and some TopSeller models ship with power cords but some TopSeller models do not ship with power cords. See the Express and TopSeller models section for details.

The following table lists line cords and rack power cables that can be ordered, if needed.

* These power cords are available configure-to-order (CTO) only

Both the compact tower design (with a single fixed power supply) and the standard tower design (with hot-swap power supplies) come with one or two speed-controlled non-redundant fans, model dependent (see Table 2). The second fan is required if two or more adapters are installed, and the fan is configured by selecting the appropriate Thermal Solution Fan Kit, as listed in the following table.

If you want to operate the server in an environment up to 40°C (104°F), use the optional Operating Temperature Enhancement Kit that is listed in the table. This kit contains an additional thermal sensor.

Table 24. Cooling options

The server supports VMware ESXi installed on a USB memory key. The key is installed in a USB socket inside the server. The following table lists the virtualization options.

Table 25. Hot-swap power supply option

* Withdrawn from marketing

The server contains Integrated Management Module II (IMM2), which provides advanced service-processor control, monitoring, and an alerting function. If an environmental condition exceeds a threshold or if a system component fails, the IMM2 lights LEDs to help you diagnose the problem, records the error in the event log, and alerts you to the problem. Optionally, the IMM2 also provides a virtual presence capability for remote server management capabilities.

The IMM provides remote server management through industry-standard interfaces:

• Intelligent Platform Management Interface (IPMI) Version 2.0
• Simple Network Management Protocol (SNMP) Version 3
• Common Information Model (CIM)
• Web browser

The optional Integrated Management Module Advanced Upgrade is required to enable the remote presence and blue-screen capture features. The remote presence feature provides the following functions:

• Remotely viewing video with graphics resolutions up to 1600x1200 at 75 Hz with up to 23 bits per pixel colors, regardless of the system state
• Remotely accessing the server using the keyboard and mouse from a remote client
• Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server
• Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive

The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture to assist in determining the cause of the hang condition. The following table lists the remote management option.

Table 26. Remote management option

The server supports the following operating systems:

• IBM 4690 OS V6
• Microsoft Windows Server 2008 R2 SP1
• Microsoft Windows Server 2012
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2016
• Red Hat Enterprise Linux 5.10 32-bit
• Red Hat Enterprise Linux 5.10 Xen x64
• Red Hat Enterprise Linux 5.10 x64
• Red Hat Enterprise Linux 6.10 x64
• Red Hat Enterprise Linux 6.5 32-bit
• Red Hat Enterprise Linux 6.5 x64
• Red Hat Enterprise Linux 6.6 32-bit
• Red Hat Enterprise Linux 6.6 x64
• Red Hat Enterprise Linux 6.7 32-bit
• Red Hat Enterprise Linux 6.7 x64
• Red Hat Enterprise Linux 6.8 32-bit
• Red Hat Enterprise Linux 6.8 x64
• Red Hat Enterprise Linux 7.0
• Red Hat Enterprise Linux 7.1
• Red Hat Enterprise Linux 7.2
• Red Hat Enterprise Linux 7.3
• Red Hat Enterprise Linux 7.4
• Red Hat Enterprise Linux 7.5
• Red Hat Enterprise Linux 7.6
• Red Hat Enterprise Linux 7.7
• SUSE Linux Enterprise Server 11 x64 SP3
• SUSE Linux Enterprise Server 11 x64 SP4
• SUSE Linux Enterprise Server 11 x86 SP3
• SUSE Linux Enterprise Server 11 x86 SP4
• SUSE Linux Enterprise Server 12
• SUSE Linux Enterprise Server 12 SP1
• SUSE Linux Enterprise Server 12 SP2
• SUSE Linux Enterprise Server 12 SP3
• SUSE Linux Enterprise Server 12 SP4
• SUSE Linux Enterprise Server 12 Xen
• SUSE Linux Enterprise Server 12 Xen SP1
• SUSE Linux Enterprise Server 12 Xen SP2
• SUSE Linux Enterprise Server 12 Xen SP3
• SUSE Linux Enterprise Server 12 Xen SP4
• Toshiba 4690 OS V6
• VMware ESXi 5.1 U2
• VMware ESXi 5.1 U3
• VMware ESXi 5.5
• VMware ESXi 5.5 U1
• VMware ESXi 5.5 U2
• VMware ESXi 5.5 U3
• VMware ESXi 6.0
• VMware ESXi 6.0 U1
• VMware ESXi 6.0 U2
• VMware ESXi 6.0 U3
• VMware ESXi 6.5
• VMware ESXi 6.5 U1
• VMware ESXi 6.5 U2
• VMware ESXi 6.5 U3

Important: The onboard ServeRAID C100 RAID controller is not supported by virtualization hypervisors, including VMware vSphere (ESXi), Linux KVM, Xen, and Microsoft Hyper-V.

For a complete list of supported, certified and tested operating systems, plus additional details and links to relevant web sites, see the Operating System Interoperability Guide: https://lenovopress.com/osig#servers=x3100-m5-5457

Dimensions and weight - compact tower systems with a fixed power supply:

• Height: 360 mm (14.2 in.)
• Width: 180 mm (7.1 in.)
• Depth: 480 mm (18.9 in.)
• Weight:
  • Minimum ship configuration: 10 kg (22.0 lb)
  • Maximum ship configuration: 13 kg (28.7 lb)

Dimensions and weight - standard tower systems with redundant hot-swap power supplies:

• Height: 439 mm (17.3 in.)
• Width: 217 mm (8.6 in.)
• Depth: 569 mm (22.4 in.)
• Weight
  • Minimum ship configuration: 19.6 kg (43 lb)
  • Maximum ship configuration: 22.0 kg (48.5 lb)

Supported environment:

• Temperature
  • Server on
    • 10.0° to 35.0° C (50° to 95° F); altitude: 0 to 914.4 m (3,000 ft)
    • 10.0° to 32.0° C (50° to 89.6° F); altitude: 914.4 m (3,000 ft) to 2,133.6 m (7,000 ft)
    • Supports up to 40° C (104° F) when the Operating Temperature Enhancement Kit is installed
  • Server off
    • 10.0° to 43.0° C (50° to 109.4° F); maximum altitude: 2,133.6 m (7,000 ft)
  • Shipping
    • -40° to 60° C (-40° to 140° F)
• Relative humidity: 8 to 80%
• Maximum altitude: 2,133.6 m (7,000 ft)

Electrical:

430 watt power supply:

• 100 - 127 (nominal) V ac; 50 - 60 Hz; 6.0 A (maximum)
• 200 - 240 (nominal) V ac; 50 - 60 Hz; 3.0 A (maximum)
• Input kilovolt-amperes (kVA) (approximately)
  • Minimum configuration: 0.100 kVA
  • Maximum configuration: 0.506 kVA

350 watt power supply:

• 100 - 127 (nominal) V ac; 50 - 60 Hz; 7.0 A (maximum)
• 200 - 240 (nominal) V ac; 50 - 60 Hz; 3.5 A (maximum)
• Input kilovolt-amperes:
  • Minimum configuration: 0.035 kVA
  • Maximum configuration: 0.350 kVA

300 watt power supply:

• 100 - 127 (nominal) V ac; 50 - 60 Hz; 7.0 A (maximum)
• 200 - 240 (nominal) V ac; 50 - 60 Hz; 3.5 A (maximum)
• Input kilovolt-amperes:
  • Minimum configuration: 0.035 kVA
  • Maximum configuration: 0.350 kVA

Environmental data:

• BTU output
  • Ship configuration: 341 Btu/hr (100 watts)
  • Full configuration: 1726 Btu/hr (506 watts)
• Noise level
  • Model with fixed power supply: 5.0 bels (idle), 5.0 bels (operating)
  • Model with hot-swap power supply: 5.0 bels (idle), 5.0 bels (operating)

The server has a one-year warranty with 24x7 standard call center support and 9x5 Next Business Day onsite coverage. Also available are Lenovo Services warranty maintenance upgrades and post-warranty maintenance agreements, with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

Lenovo warranty service upgrade offerings are region-specific. Not all warranty service upgrades are available in every region.

For more information about Lenovo warranty service upgrade offerings that are available in your region, go to the Data Center Advisor and Configurator website http://dcsc.lenovo.com, then do the following:

1. In the Customize a Model box in the middle of the page, select the Services option in the Customization Option dropdown menu
2. Enter in the machine type & model of the system
3. From the search results, you can click either Deployment Services or Support Services to view the offerings

The following table explains warranty service definitions in more detail.

The following Lenovo warranty service upgrades are available:

• Warranty and maintenance service upgrades:
  • Three, four, or five years of 9x5 or 24x7 service coverage
  • Onsite response from next business day to 2 or 4 hours
  • Committed repair service
  • Warranty extension of up to 5 years
  • Post warranty extensions
• Committed Repair Service

  Committed Repair Services enhances the level of Warranty Service Upgrade or Post Warranty/Maintenance Service offering associated with the selected systems. Offerings vary and are available in select countries.

  • Priority handling to meet defined time frames to restore the failing machine to good working condition
  • Committed repair service levels are measured within the following coverage hours:
    • 24x7x6: Service performed 24 hours per day, 7 days per week, within 6 hours
    • 24x7x8: Service performed 24 hours per day, 7 days per week, within 8 hours
    • 24x7x24: Service performed 24 hours per day, 7 days per week, within 24 hours
• Hard Disk Drive Retention

  Lenovo’s Hard Disk Drive Retention (HDDR) service is a multi-drive hard drive retention offering that ensures your data is always under your control, regardless of the number of hard drives that are installed in your Lenovo server. In the unlikely event of a hard drive failure, you retain possession of your hard drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The Hard Drive Retention service can be purchased in convenient bundles with our warranty upgrades and extensions.

• Microcode Support

  Keeping microcode current helps prevent hardware failures and security exposure. There are two levels of service: analysis of the installed base and analysis and update where required. Offerings vary by region and can be bundled with other warranty upgrades and extensions.

• Remote Technical Support Services (RTS)

  RTS provides comprehensive technical call center support for covered servers, storage, operating systems, and applications. Providing a single source for support of hardware and software issues, RTS can reduce problem resolution time, decreasing the cost to address technical problems and increasing uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware, Microsoft business applications, and Lenovo System x storage devices, and IBM OEM storage devices.

The server conforms to the following international standards:

• ASHRAE A3
• FCC - Verified to comply with Part 15 of the FCC Rules, Class A
• Canada ICES003, issue 5, Class A
• UL/IEC 60950-1
• CSA C22.2 No. 60950-1
• NOM-019
• Argentina IEC60950-1
• Japan VCCI, Class A
• Australia/New Zealand AS/NZS CISPR 22, Class A; AS/NZS 60950.1
• IEC-60950-1 (CB Certificate and CB Test Report)
• China CCC GB4943.1, GB9254 Class A, and GB17625.1
• Taiwan BSMI CNS13438, Class A); CNS14336-1
• Korea KN22, Class A; KN24
• Russia, Belorussia and Kazakhstan, TR CU 020/2011 (for EMC) and TR CU004/2011 (for safety)
• IEC 60950-1 (CB Certificate and CB Test Report)
• CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, and EN61000-3-3)
• CISPR 22, Class A
• TUV-GS (EN60950-1 /IEC60950-1, EK1-ITB2000)

The server supports attachment to external drive enclosures using a RAID controller with external ports or a SAS host bus adapter. Adapters supported by the server are listed in the SAS adapters for external storage section.

For details about supported drives and cables for the Lenovo Storage E1012 and E1024, see the Lenovo Press Product Guide:
http://lenovopress.com/lp0043

The following table lists the 12 Gbps SAS external drive enclosures offered by Lenovo that can be used with the server for storage expansion.

Note: Information provided in this section is for ordering reference purposes only. For the operating system and adapter support details, refer to the interoperability matrix for a particular storage enclosure that can be found on the Lenovo Data Center Support web site:
http://datacentersupport.lenovo.com

For details about supported drives, adapters, and cables, see the following Lenovo Press Product Guides:

• Lenovo Storage D1212 and D1224
  http://lenovopress.com/lp0512
• Lenovo Storage D3284
  http://lenovopress.com/lp0513

Lenovo offers the ThinkSystem DE Series and ThinkSystem DM Series external storage systems for high-performance storage. See the DE Series and DM Series product guides for specific controller models, expansion enclosures and configuration options:

• ThinkSystem DE Series Storage
  https://lenovopress.com/storage/thinksystem/de-series#rt=product-guide
• ThinkSystem DM Series Storage
  https://lenovopress.com/storage/thinksystem/dm-series#rt=product-guide
• ThinkSystem DG Series Storage
  https://lenovopress.com/storage/thinksystem/dg-series#rt=product-guide

The following table lists the external backup options that are offered by Lenovo.

For more information, see the list of Product Guides in the Backup units category:
https://lenovopress.com/servers/options/backup

Lenovo offers the ThinkSystem DB Series of Fibre Channel SAN switches for high-performance storage expansion. See the DB Series product guides for models and configuration options:

• ThinkSystem DB Series SAN Switches:
  https://lenovopress.com/storage/switches/rack#rt=product-guide

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

† Only available in China and the Asia Pacific market.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

The server supports the rack cabinets that are listed in the following table. One of the tower-to-rack conversion kits is required for the server to be installed in the rack.

Table 34. Rack cabinets

For more information, see the list of Lenovo Press Product Guides in the Rack cabinets and options category:
https://lenovopress.com/servers/options/racks

The following table lists the supported KVM consoles, keyboards, and KVM switches.

For more information, see the list of Product Guides in the KVM Switches and Consoles category:
http://lenovopress.com/servers/options/kvm

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For more information, see the following documents:

• System x3100 M5 product page
  http://shop.lenovo.com/us/en/systems/servers/towers/systemx/x3100-m5/
• System x3100 M5 Installation and Service Guide
  http://systemx.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.sysx.5457.doc%2Fprintable_doc.html
• System x Information Center
  http://systemx.lenovofiles.com/help/index.jsp
• ServerProven hardware compatibility page for the x3100 M5
  http://www.lenovo.com/us/en/serverproven/xseries/5457.shtml
• xREF: System x Reference
  http://lenovopress.com/xref
• Support Portal for x3100 M5
  http://support.lenovo.com/products/Servers/Lenovo-x86-servers/Lenovo-System-x3100-M5/5457